Your personal information in signed loan agreements will be stored as hard copies. These will be kept in secure file storage at our local offices in filing cabinets with access limited to office staff as necessary only. The hard copies of loan agreements will be kept until the loan conditions have been met and the agreement has been discharged.
Your other personal information stored electronically will be stored on secure networks accessible only through the use of an encrypted laptop. Case management systems may be used and will be password protected and sensitive information will be stored in areas with restricted user access.
Personal Information stored on our case management system ‘Casebook’ will be double encrypted and excluded from search/query results on the system.
For information sharing we will use SharePoint, using password protection and two-factor authentication, or Objective Connect accessible only by invitation and through encrypted laptops and additional password checks.